Toothmonk Rewards
Can I exchange my Reward Points for cash?
No, Toothmonk Reward Points cannot be converted into cash. They can only be used as a discount on eligible purchases at Toothmonk.
Can my friends or family use my Reward Points?
No, Reward Points are non-transferable and can only be used by the account holder who earned them.
Can my Reward Points expire?
Yes, Reward Points may expire if not used within the validity period. The expiry duration is mentioned in the Rewards section of your account.
How can I redeem my points?
To redeem Reward Points:
- Add products to your cart.
- Proceed to checkout.
- In the payment section, select ‘Use Reward Points’.
- Enter the number of points you want to redeem.
The discount will be applied to your total amount.
How do I know how many Reward Points I have?
You can check your available Reward Points by:
- Logging into your Toothmonk Account.
- Navigating to the ‘Rewards’ section under ‘My Account’.
How long will it take for my Reward Points to be credited to my account?
Reward Points are typically credited within 24-48 hours after a successful transaction. In some cases, it may take longer, depending on order verification.
I have made a transaction, and the required Reward Points have still not been credited to my account. What do I do now?
If your Reward Points are not credited:
- Ensure that the transaction qualifies for earning Reward Points.
- Wait for 48 hours as processing may take time.
If still not received, contact Toothmonk Customer Support for assistance.
What is the Toothmonk Rewards Program?
The Toothmonk Rewards Program is a loyalty program that lets customers earn Reward Points on their purchases. These points can be redeemed for discounts on future orders.
What is the value of Reward Points? And how do I receive them?
- The value of 1 Reward Point varies based on ongoing promotions.
You earn Reward Points when you:- Make a purchase
- Refer friends (if applicable)
- Participate in special promotions or events
- Make a purchase
Who can become a member of the Toothmonk Rewards Program?
Any registered Toothmonk customer is automatically enrolled in the Toothmonk Rewards Program. No additional signup is required.
Why are my reward points not credited to my account?
- Your order may still be in processing status.
- Your order may not qualify for Reward Points.
- Your order was canceled or refunded.
If the issue persists, contact Toothmonk Customer Support for resolution.
Affiliate Program
Do I have to pay anything to join the Toothmonk Affiliate Program?
No, joining the Toothmonk Affiliate Program is completely free. There are no registration or hidden fees.
How can I join the Toothmonk Affiliate Program?
To join the affiliate program:
- Visit the Toothmonk Affiliate Program page.
- Click on ‘Sign Up’ and fill in the required details.
- Submit your application for approval.
Once approved, you’ll receive a unique referral link to start earning commissions.
How does the Affiliate Program work?
- As an affiliate, you promote Toothmonk products using your unique affiliate link.
- When someone clicks on your link and makes a successful purchase, you earn a commission.
Your earnings are credited to your affiliate account and can be withdrawn once you reach the minimum payout threshold.
How long does it take for the payment to reflect in my account?
Affiliate commissions are processed after the return/refund period of the purchase is over. Payments typically reflect within 30-45 days from the date of purchase.
How much can I earn via the Toothmonk Affiliate Program?
There is no limit to your earnings! The more sales you generate through your affiliate link, the more you earn. Commission rates vary depending on the product category and ongoing promotions.
What is the eligibility criteria?
- To join the Toothmonk Affiliate Program, you must:
- Have an active website, blog, YouTube channel, or social media presence.
- Be an influencer, content creator, or digital marketer in a relevant niche.
- Follow ethical marketing practices and comply with Toothmonk’s affiliate policies.
What is the Toothmonk Affiliate Program?
The Toothmonk Affiliate Program allows individuals, influencers, and publishers to earn commissions by promoting Toothmonk products. Affiliates receive a unique referral link and earn a commission on every successful sale made through their link.
What kind of affiliates do we partner with?
- Content creators & influencers (YouTube, Instagram, etc.)
- Bloggers & website owners (Health, wellness, lifestyle, and oral care niches)
- Digital marketers & SEO experts
- Coupon & deal websites
- Community forums & Facebook groups
If you have a platform and an audience interested in oral care products, you can be a Toothmonk affiliate!
General Queries & Policies
How do I get oral care advice?
Toothmonk specializes in oral care; however, if you’re looking for advice on dental aesthetics, teeth whitening, or advanced oral care, you can:
- Explore our Toothmonk Guides for expert recommendations.
- Visit the Ask an Expert section on our website.
- Follow our social media pages for tips and product suggestions.
How do I give feedback to Toothmonk?
We value your feedback! You can:
- Email us at hello@toothmonk.com.
- Use the ‘Feedback’ form on our website.
- Leave a review on the product pages.
Connect with us via social media.
How do I stop WhatsApp notifications?
To stop receiving WhatsApp notifications from Toothmonk:
- Open the WhatsApp chat from Toothmonk.
- Type ‘STOP’ and send it.
You will no longer receive updates.
How do I view my recent tickets?
You can check your support tickets by:
- Logging into your Toothmonk Account.
- Going to the ‘Support’ or ‘My Tickets’ section.
Viewing the status of your submitted queries.
Privacy Policy
Toothmonk is committed to protecting your privacy. Our Privacy Policy outlines:
- How we collect, use, and store your data.
- Your rights regarding your personal information.
How we handle cookies and third-party integrations.
Terms & Conditions
By using Toothmonk, you agree to our Terms & Conditions, which cover:
- User account policies.
- Order processing and cancellations.
- Returns, refunds, and dispute resolution.