Payments Related
How can I use a coupon code on my order?
To apply a coupon code at checkout:
- Add products to your cart and proceed to checkout.
- In the ‘Apply Coupon Code’ section, enter your valid coupon code.
- Click ‘Apply’, and the discount will be applied to your total order amount.
- Complete your payment and place the order.
Note: Some coupons may have conditions like minimum order value or specific product eligibility.
How can I use Reward Points to pay for my order?
You can use your Toothmonk Reward Points to get discounts on your purchase:
- At checkout, go to the payment options.
- If you have available reward points, you will see an option to redeem them.
- Enter the number of points you want to use.
The discount will be applied, and you can pay the remaining amount (if any) using other payment methods.
How do I pay for a Toothmonk purchase?
Toothmonk offers multiple secure payment options:
- Credit/Debit Cards (Visa, MasterCard, Rupay, Amex)
- UPI & Wallets (Paytm, PhonePe, Google Pay, etc.)
- Net Banking (via all major banks)
- Cash on Delivery (CoD)
- Toothmonk Reward Points & Gift Cards
Simply select your preferred payment method at checkout and proceed with the transaction.
How safe is it to use your debit/credit card or make an online payment on Toothmonk?
Your payment security is our top priority:
- All online transactions are processed through secure encrypted gateways.
- We use SSL encryption to protect your personal and financial details.
- No credit/debit card information is stored on our servers.
- Transactions go through 3D Secure authentication for added safety.
What does the Razorpay Payment Gateway do?
Toothmonk uses Razorpay, a trusted payment gateway, to securely process payments. It helps:
- Encrypt and process card details securely.
- Prevent fraud by verifying transactions.
Support multiple payment options like cards, UPI, wallets, and net banking.
What is Cash on Delivery (CoD)?
Cash on Delivery (CoD) lets you pay in cash when your order is delivered to your doorstep.
- Available on select products and locations.
- A small fee may be applicable for CoD orders.
- Exact cash is recommended for a hassle-free delivery.
What is the 3D Secure Password?
The 3D Secure Password (also called OTP-based authentication) is an extra security step for online card payments.
- It is a one-time password (OTP) sent to your registered mobile number/email.
- This ensures that only the cardholder can complete the transaction.
- It protects against unauthorized card usage.
What steps does Toothmonk take to prevent card fraud?
Toothmonk follows strict security protocols to protect customers from fraud:
- 3D Secure authentication for all online payments.
- SSL encryption for data protection.
- Fraud detection systems to monitor suspicious transactions.
- Manual verification of high-value orders.
No storage of sensitive card details on our platform.